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We want to ensure that you have a positive shopping experience with us, which is why we offer a refund policy for orders made on our website. Refunds are available within 3 days of purchase, allowing you time to review your order. However, please note that after this 3-day window, we are unable to process any refunds. We kindly ask that you keep this policy in mind when making your purchase to ensure you’re fully informed and comfortable with your order. If you have any questions or concerns, don’t hesitate to reach out—we’re here to assist you!
If you have any additional questions or need further clarification regarding the recent shipping update or inquiries related to our Clothing and Shoes collection, please don’t hesitate to reach out. We’re here to assist you and ensure you have all the information you need. Feel free to contact us at info@byusonlyrockauthentic.com, and our team will respond as soon as possible. We're happy to help!
Shipping/Pick Up
We are pleased to offer shipping to St. Lucia and Grenada, with delivery taking a maximum of 10 days, including shipping and handling, when you make a purchase on our website. If you're located in St. Vincent, we provide only in-store pick-ups, allowing you to collect your order directly from our location. Feel free to reach out if you have any questions about shipping or pickup options!
Store Hours
Mon 9am-5pm
Tue 9am-5pm
Wed 9am-5pm
Thus 9am-5pm
Fri 9am-5pm
Sat 9am-5pm
Sun OFF
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Information
Refunds
INFOMATION
If you have any additional questions or need further clarification regarding the recent shipping update or inquiries related to our Clothing and Shoes collection, please don’t hesitate to reach out. We’re here to assist you and ensure you have all the information you need. Feel free to contact us at info@byusonlyrockauthentic.com, and our team will respond as soon as possible. We're happy to help!
Refunds
We want to ensure that you have a positive shopping experience with us, which is why we offer a refund policy for orders made on our website. Refunds are available within 3 days of purchase, allowing you time to review your order. However, please note that after this 3-day window, we are unable to process any refunds. We kindly ask that you keep this policy in mind when making your purchase to ensure you’re fully informed and comfortable with your order. If you have any questions or concerns, don’t hesitate to reach out—we’re here to assist you!
Shipping/Pick Up
We are pleased to offer shipping to St. Lucia and Grenada, with delivery taking a maximum of 7 days, including shipping and handling, when you make a purchase on our website. If you're located in St. Vincent, we provide only in-store pick-ups, allowing you to collect your order directly from our location. Feel free to reach out if you have any questions about shipping or pickup options!
Store Hours
Mon 9am-5pm
Tue 9am-5pm
Wed 9am-5pm
Thus 9am-5pm
Fri 9am-5pm
Sat 9am-5pm
Sun OFF